Rogers Transit Services Inc. (formerly BAI Communications Inc.) (“RTSI” / “we” / “us”) respects the privacy and personal electronic communication of the users of the RTSI Services
Information that we have about you may be de-identified or anonymized for internal purposes, such as to identify trends, manage our business, develop statistical information, understand how services are performing, develop relevant products, services or offers, and manage business risks such as preventing and detecting fraud.
We use industry accepted best practices and methods for de-identification and anonymization to prevent the intentional re-identification of the information.
We collect information about your directly from your use of the RTSI Services.
We collect Personal Information about you and your device using the RTSI Services. The type of information varies, depending how you interact with the RTSI Services, and includes cookies, MAC (Media Access Controller) addresses, or device IDs.
If you contact us for questions or concerns related to this service we will collected any Personal Information you provide us such as your name, address, telephone number, and/or email.
Anonymized network statistics is also collected and used through your interaction with the RTSI Services. This includes device and usage information, location information, the amount, and types of data you transfer, how you connect, how long you are connected, the services you use, and the advertisements you see and interact with while using the RTSI Services.
To manage our business:
To provide you with additional value and personalize your experience:
For our own statistical purposes:
To detect potential fraud, abuse, unlawful use, and other violations of our Terms of Service:
To communicate with you:
To comply with the law:
Personal Information may be stored or processed in or outside Canada. The information will be protected with appropriate safeguards and standards that adhere to applicable Canadian privacy laws but may also be subject to the laws of the jurisdiction where it is held.
We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law. The length of time it is kept will vary depending upon the information and the purpose why it was collected.
We provide of the following options to for you to control how your Personal Information is used by the RTSI Services: